Only patients who are fully vaccinated per the CDC recommended schedule will be accepted at Sunny Pediatrics & Family Medicine
Delayed/alternative schedules are not accepted.
New patients without an updated registry in the Michigan Care Improvement Registry (MICR) are required to provide immunization records prior to scheduling their first check-up.
Newborns must have received Vitamin K in the newborn nursery to be accepted as a patient.
Insurance
As a courtesy to our patients, we will gladly file the forms necessary so that you receive the full benefits of your medical coverage. We ask that you read your insurance policy to be fully aware of any limitations of the benefits provided. If your insurance company denies coverage, or we otherwise do not receive payment 60 days from filing your claim, the amount will then become due and payable by you. Remember that your coverage is a contract between you and your insurance company and/or your employer and your insurance company. Although we will make a good faith effort to assist you in obtaining your benefits, we cannot force your insurance company to pay for the services we have provided to you.
Copayments and Deductibles
Depending on your insurance policy, a copayment and/or deductible or coinsurance may be required at the time of service. Payment may be made in cash, by check or by credit card. We also accept Health Savings Account (HSA) cards for payment.
Please note that the copayment is a contractual requirement from the insurance company and cannot be written off by the clinic. If you participate in a High Deductible Health Plan (HDHP) and have not yet paid your deductible in full, it is likely that any non-preventive services will require payment at the time those services are rendered. Coinsurance may apply even after meeting your deductible. Please see Health Insurance 101 for a better explanation of these terms.
Patients Without Insurance Coverage/Non-Covered Expenses
We are happy to work with families that prefer to pay directly for services or do not have insurance. For such patients, a time of service discount will be applied to the bill if settled in full on the day of service. This discount does not apply after the day of the visit. The same discount will be applied to any non- covered charges for patients with insurance, if paid at the time of service. This discount can not be applied toward the “patient responsibility” portion of covered charges, as those charges are already discounted through the contract we maintain with your insurer.
Credit Card on File Policy
Sunny Pediatrics & Family Medicine is committed to making our billing process as simple and easy as possible. We require that all patients provide a credit card on file with our office. We will store your card number is a secure, compliant location separate from the electronic medical record. For security reasons only the last four digits will be visible to our staff. Credit cards on file can be used to pay co-pays and other charges (such as towards the deductible, or for non-covered services) at the time of the visit.
Sick Complaints at a Well Child Check-Up
Please note that your insurance covers preventative care as a bundled service. If you present to a scheduled check-up and your child is sick, or you’d like to address a chronic issue, we are obligated to file a separate visit code with your insurance plan — just as we would if you brought your child in for that complaint on any other day. As such, your regular copay, deductible, and/or co-insurance amounts will apply and payment will be expected at the time of service.
When the office is closed, you have several options. Always call 911 for a true medical emergency. You may want to look here for common answers to common complaints, as well as medication dosing
Please note that medications will never be called in after hours.
24-Hour Nurse Line
Utilize the nurse line on the back of your health insurance card. This is a free service.
Call (734) 720-0976
Call our office number and leave a voicemail for the doctor. You may be assessed a $25 fee for utilizing this service for non-urgent issues.
You may also choose the option to leave a message for non-urgent questions or to schedule an appointment. You will receive a call back when the office opens the next business day.
Secure Text Message
Our free text-messaging service is available daily until 10 pm. Your messages will be replied to within one business day. Non-urgent issues may be assessed a $20 fee for utilizing this service.
Urgent Care
We always prefer you contact the practice before going to any urgent care or emergency room, as we may be able to save you that trip. However, if you or your child needs urgent medical treatment, we suggest that you be seen by dedicated pediatric providers such as those at WellStreet by Beaumont Urgent Care.